HR Officer

Wordtext Systems Incorporated; Makati; Presencial; PHP 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Wordtext Systems Incorporated in Makati seeks an HR Manager to lead recruitment management, HR operations, analytics, compliance, and process improvement.

You will partner with managers to improve recruitment outcomes, maintain accurate records, ensure data privacy, and provide data-driven insights for organizational decisions. This role emphasizes people development and continuous improvement.

Formación

• Experience managing recruitment, HR operations, HR analytics, compliance, and process improvement.
• Strong knowledge of employee lifecycle processes, personnel administration, and HR documentation.
• Experience preparing HR reports, dashboards, and management presentations.

Responsabilidades

• Oversee end-to-end recruitment activities and ensure timely fulfilment of manpower requirements.
• Develop and monitor recruitment strategies based on manpower plans and hiring priorities.
• Analyse recruitment metrics such as time-to-fill, cost-per-hire, and offer acceptance rate.
• Prepare recruitment analytics reports and dashboards to identify trends and bottlenecks.
• Monitor recruitment productivity and performance against targets and SLAs.
• Collaborate with hiring managers to improve job requirements and turnaround time.
• Supervise HR operations including records, onboarding, and personnel administration.
• Ensure implementation of employment policies, DOLE regulations, and data privacy requirements.
• Monitor employee movements, hiring, transfers, promotions, regularisation, and separation.
• Coordinate with Payroll and other HR functions for accurate employee information."],
• CoT_job_summary_short
• COMPANY NAME: Wordtext Systems IncorporatedKEY POINTS: Recruitment leadership, HR operations, analytics, compliance

Conocimientos

Recruitment management

HR operations

HR analytics

Compliance

Process improvement

Stakeholder management

Communication

Educación

Degree in Human Resources, Business Administration, Management, or related field

Herramientas

Excel

HR systems

Analytical tools

Descripción del empleo

About the role

Lead recruitment management, HR operations, analytics, compliance, process improvement, and team development to ensure effective workforce support and reliable HR service delivery. This role partners with hiring managers and management to improve recruitment outcomes, maintain accurate employee records, strengthen HR processes, and provide data-driven insights for organisational decision-making.

Key responsibilities

• Oversee end-to-end recruitment activities and ensure timely fulfilment of manpower requirements.
• Develop and monitor recruitment strategies based on approved manpower plans and hiring priorities.
• Analyse recruitment metrics, including time-to-fill, time-to-hire, cost-per-hire, recruitment source effectiveness, hiring conversion and selection ratios, offer acceptance rate, and recruitment backlog.
• Prepare recruitment analytics reports and dashboards to identify trends, bottlenecks, and opportunities for improvement.
• Monitor recruitment productivity and performance against hiring targets and service-level standards.
• Collaborate with hiring managers to improve job requirements, candidate selection, and hiring turnaround time.
• Supervise HR operations covering employee records, documentation, onboarding, employment status monitoring, and personnel administration.
• Ensure the proper implementation of employment policies, procedures, HR guidelines, and data privacy requirements.
• Monitor employee movements, including hiring, transfers, promotions, regularisation, and separation.
• Coordinate with Payroll and other HR functions to ensure accurate employee information and timely processing of payroll-related requirements.
• Consolidate, analyse, and interpret HR data covering headcount, recruitment, employee movements, attrition, and operational performance.
• Prepare management reports and presentations highlighting significant HR findings, concerns, trends, and recommendations.
• Use HR systems, Excel, and other analytical tools to improve data accuracy, reporting efficiency, and workforce monitoring.
• Review HR policies, procedures, and workflows and recommend improvements, automation, and standardisation.
• Ensure HR processes are aligned with company policies, DOLE regulations, and applicable labour laws.
• Establish internal controls and monitoring systems to minimise processing errors and compliance risks.
• Lead HR digitalisation, process automation, and records management initiatives.
• Ensure the timely completion of HR deliverables and compliance with internal and external requirements.
• Supervise, coach, and develop HR personnel under assigned responsibilities.
• Establish individual and team performance objectives aligned with departmental goals.
• Monitor work quality, productivity, and accomplishment of assigned deliverables.
• Promote accountability, teamwork, initiative, and continuous improvement.
• Provide guidance and support in resolving operational concerns and employee-related matters.

What we're looking for

• Degree in Human Resources, Business Administration, Management, or a related field.
• Experience managing recruitment, HR operations, HR analytics, compliance, and process improvement.
• Strong knowledge of employee lifecycle processes, personnel administration, and HR documentation.
• Experience preparing HR reports, dashboards, and management presentations.
• Proficiency in Excel, HR systems, and analytical tools.
• Working knowledge of DOLE regulations, applicable labour laws, company policies, and data privacy requirements.
• Strong analytical, organisational, communication, and stakeholder management skills.
• Demonstrated ability to supervise, coach, and develop HR team members.
• Ability to identify operational gaps, recommend practical solutions, and lead continuous improvement initiatives.