Japanese Customer Service Representative

V-Call Center Link Inc.; Makati; On-site; PHP 391,000 - 725,000; Full time

Benefits offered by this job

Hybrid work setup

Job summary

A leading BPO company in Metro Manila is seeking a Customer Support Agent fluent in Japanese and English. The role involves providing high-quality support, handling inquiries, and ensuring customer satisfaction. Candidates must have strong communication and problem-solving skills, with a preference for certification N1 or N2. The position offers a hybrid work setup.

Qualifications

• Fluency in both spoken and written Japanese and English.
• Strong problem-solving and communication skills.
• Experience in BPO is required.

Responsibilities

• Provide high-quality support to customers.
• Handle inquiries and resolve issues to ensure customer satisfaction.
• Work in a hybrid setup.

Skills

Fluency in Japanese

Fluency in English

Problem-solving skills

Communication skills

BPO Experience

Education

Certification N1-N5

Job description

• Responsible for providing high-quality support to customers by handling inquiries, resolving issues, and ensuring customer satisfaction.
• This role requires fluency in Japanese (spoken and written) and English, as well as strong problem-solving and communication skills.
• With BPO Experience
• Excellent verbal and written communications in both English and Japanese
• Certification N1-N5, preferred N1 & N2
• Willing to Work on a Hybrid Set-up