HR Manager

AvantePH; Makati; On-site; PHP 669,600 - 892,800; Full time

Job summary

A leading retail organization in the Philippines seeks a Human Resources Manager to oversee HR functions and ensure effective workforce management across store operations. This role focuses on recruitment, employee relations, performance management, compliance, and organizational development. The ideal candidate has a Bachelor’s Degree and at least 5–8 years of HR experience, with some in a managerial role, preferably in retail or convenience operations. Strong leadership and communication skills are essential.

Qualifications

• At least 5–8 years of HR experience, with 2–3 years in a managerial role.
• Experience in retail, food service, FMCG, or convenience store operations is highly preferred.

Responsibilities

• Lead end-to-end recruitment for store and head office roles.
• Address employee concerns, grievances, and disciplinary cases.
• Implement performance appraisal systems for store personnel.
• Identify training needs and implement learning programs.
• Ensure compliance with labor laws, company policies, and DOLE regulations.
• Partner with management in organizational planning and store expansion.

Skills

Leadership

Communication

Problem-solving

Knowledge of labor laws

Education

Bachelor’s Degree in Human Resources, Psychology, Business Administration, or related field

Job description

Location

• State/Province: National Capital Region (Manila)
• Country: Philippines

Job Description

The Human Resources Manager is responsible for overseeing all HR functions within the organization, ensuring effective workforce management across store operations. This role focuses on recruitment, employee relations, performance management, compliance, and organizational development to support business growth in a fast-paced retail environment.

Key Responsibilities

1. Recruitment & Staffing

• Lead end-to-end recruitment for store and head office roles (e.g., cashiers, store supervisors, warehouse staff)
• Develop manpower plans based on store expansion and operational needs
• Coordinate with hiring managers to ensure timely deployment of employees

2. Employee Relations

• Address employee concerns, grievances, and disciplinary cases
• Promote a positive work environment and strong company culture
• Conduct employee engagement activities and retention programs

3. Performance Management

• Implement performance appraisal systems for store personnel
• Monitor employee productivity, attendance, and overall performance
• Coach and guide managers on handling performance issues

4. Training & Development

• Identify training needs and implement learning programs (e.g., customer service, product handling, compliance)
• Oversee onboarding and orientation of new hires
• Support leadership development for store supervisors and managers
• Ensure proper implementation of payroll, benefits, and incentives
• Benchmark compensation to remain competitive within the retail industry
• Manage government-mandated benefits and compliance

6. HR Operations & Compliance

• Ensure compliance with labor laws, company policies, and DOLE regulations
• Maintain accurate employee records and HR documentation
• Develop and update HR policies aligned with business needs

7. Strategic HR Support

• Partner with management in organizational planning and store expansion
• Analyze HR metrics (turnover, absenteeism, hiring timelines)
• Recommend HR strategies to improve efficiency and employee retention

Requirements

• Bachelor’s Degree in Human Resources, Psychology, Business Administration, or related field
• At least 5–8 years of HR experience, with at least 2–3 years in a managerial role
• Experience in retail, food service, FMCG, or convenience store operations is highly preferred
• Strong knowledge of labor laws and HR best practices
• Excellent leadership, communication, and problem-solving skills
• Ability to handle multi-branch/store operations