HR Generalist – Investigation and Case Management

Jobtailor; Philippines; On-site; PHP 500,000 - 750,000; Full time

Job summary

Jobtailor in the Philippines is seeking a dedicated HR Investigator to lead impartial investigations into employee relations issues, including harassment and policy violations. You will manage cases from intake to resolution, gather evidence, interview involved parties, and document findings.

You will identify risks, escalate high-risk cases to HR leadership, and advise managers on corrective actions. The role requires discretion, strong communication, and thorough knowledge of employment laws

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-4 years of progressive HR experience, with a focus on employee relations and investigations.
• Solid knowledge of employment laws and regulations.
• Strong skills in conflict resolution, de-escalation, and fact-finding.
• Excellent written and verbal communication skills.
• High level of integrity and ability to handle confidential information with discretion.

Responsibilities

• Lead and conduct thorough, impartial investigations into employee relations issues, including allegations of harassment, discrimination, bullying, and policy violations.
• Oversee all aspects of assigned cases from intake to resolution, including evidence gathering, interviews with involved parties and witnesses, and documenting findings.
• Identify potential risks and escalate complex or high-risk cases to HR leadership.
• Act as a resource for employees and managers regarding company policies and procedures, ensuring all investigative actions comply with federal, state, and local employment laws.
• Maintain meticulous and confidential records of all investigations, including interview notes, collected evidence, and final reports.
• Partner with managers and other HR team members to provide guidance on appropriate corrective actions and ensure a consistent approach to resolving employee issues.

Skills

Employee relations

Investigations

Conflict resolution

De-escalation

Fact-finding

Communication skills

Discretion & integrity

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Related field

Job description

• Lead and conduct thorough, impartial investigations into employee relations issues, including allegations of harassment, discrimination, bullying, and policy violations
• Oversee all aspects of assigned cases from intake to resolution, including evidence gathering, interviews with involved parties and witnesses, and documenting findings
• Identify potential risks and escalate complex or high-risk cases to HR leadership
• Act as a resource for employees and managers regarding company policies and procedures, ensuring all investigative actions comply with federal, state, and local employment laws
• Maintain meticulous and confidential records of all investigations, including interview notes, collected evidence, and final reports
• Partner with managers and other HR team members to provide guidance on appropriate corrective actions and ensure a consistent approach to resolving employee issues

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 2-4 years of progressive HR experience, with a focus on employee relations and investigations
• Solid knowledge of employment laws and regulations
• Strong skills in conflict resolution, de-escalation, and fact-finding
• Excellent written and verbal communication skills
• High level of integrity and ability to handle confidential information with discretion