HR Generalist: Employee Relations & Compliance Partner

ibex; Philippines; On-site; PHP 420,000 - 640,000; Full time

Job summary

IBEX is seeking a dedicated HR Generalist in the Philippines to partner with the HR team on employment lifecycle activities. You will support onboarding, leave management, safety, benefits, compensation, performance and records administration while ensuring compliance and confidentiality.

You will train managers, assist in employee relations, and help drive engagement and retention across the site. A strong HRIS and MS Office skill set is essential.

Qualifications

• Bachelor degree in HR, psychology, business, or related field.
• 2+ years in HR focusing on employee relations and multi-discipline HR admin.
• Experience in telecoms/call center or large workforce is preferred.
• Strong knowledge of HR regulations e.g., EEOC, FLSA, OSHA, and benefits.
• Ability to maintain confidentiality and adapt to multiple shifts.

Responsibilities

• Supports onboarding and policy administration; facilitates New Employee Orientation.
• Administers HR programs across lifecycle including leave, safety, benefits, and performance management.
• Maintains HRIS and employee records ensuring accuracy and compliance.
• Partners with managers to drive employee engagement and retention initiatives.
• Delivers training support and guidance to management on core HR programs.

Skills

Employee relations

Training delivery

Confidentiality

Problem solving

Time management

Education

Bachelor's degree in HR, Psychology, or Business

Tools

HRIS data management

Microsoft Office

Payroll/Benefits systems

Job description

IBEX is seeking a dedicated HR Generalist in the Philippines to partner with the HR team on employment lifecycle activities. You will support onboarding, leave management, safety, benefits, compensation, performance and records administration while ensuring compliance and confidentiality.

You will train managers, assist in employee relations, and help drive engagement and retention across the site. A strong HRIS and MS Office skill set is essential.