HR - Employee Relation Officer

Medicover Inc.; Pasay; On-site; PHP 391,000 - 614,000; Full time

Job summary

Medicover Inc. is seeking an HR Employee Relations Officer to promote a positive work environment by handling employee concerns, ensuring compliance with company policies and labor laws, and supporting disciplinary and grievance processes.

The ideal candidate will have strong communication, conflict resolution, and interpersonal skills. The role involves handling grievances, conducting investigations, preparing notices, and guiding managers on policy implementation.

Qualifications

• Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or a related field.
• 1–2 years of experience in Employee Relations, HR, or similar role.
• Knowledge of Philippine Labor Code, due process, and employee discipline procedures.
• Experience handling administrative cases, investigations, and documentation is an advantage.
• Strong communication, interpersonal, and conflict resolution skills.
• Highly organized with keen attention to detail.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Able to maintain strict confidentiality and professionalism.

Responsibilities

• Handle employee concerns, complaints, and grievances in a fair and timely manner.
• Conduct administrative investigations and gather necessary documentation.
• Prepare Notices to Explain (NTE), disciplinary notices, suspension notices, and other employee relations documents.
• Facilitate administrative hearings and document investigation proceedings.
• Ensure proper implementation of company policies and Code of Conduct.
• Monitor disciplinary cases and maintain accurate employee relations records.
• Provide guidance to managers and employees regarding company policies and labor law compliance.
• Coordinate with department heads regarding employee performance, attendance, and behavioral concerns.
• Assist in resolving workplace conflicts and promote a healthy employee-employer relationship.
• Conduct employee counseling and exit interviews, as needed.
• Support employee engagement and retention initiatives.
• Ensure confidentiality of employee records and sensitive information.
• Perform other HR-related duties assigned by management.

Skills

Communication

Interpersonal skills

Conflict resolution

Attention to detail

Organizational skills

Education

Bachelor's degree in HRM/ Psychology/ Business Admin or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

HR Employee Relations Officer

Job Summary

We are looking for a proactive and people-oriented HR Employee Relations Officer to promote a positive work environment by handling employee concerns, ensuring compliance with company policies and labor laws, and supporting disciplinary and grievance processes. The ideal candidate should possess excellent communication, conflict resolution, and interpersonal skills.

Key Responsibilities

• Handle employee concerns, complaints, and grievances in a fair and timely manner.
• Conduct administrative investigations and gather necessary documentation.
• Prepare Notices to Explain (NTE), disciplinary notices, suspension notices, and other employee relations documents.
• Facilitate administrative hearings and document investigation proceedings.
• Ensure proper implementation of company policies and Code of Conduct.
• Monitor disciplinary cases and maintain accurate employee relations records.
• Provide guidance to managers and employees regarding company policies and labor law compliance.
• Coordinate with department heads regarding employee performance, attendance, and behavioral concerns.
• Assist in resolving workplace conflicts and promote a healthy employee-employer relationship.
• Conduct employee counseling and exit interviews, as needed.
• Support employee engagement and retention initiatives.
• Ensure confidentiality of employee records and sensitive information.
• Perform other HR-related duties assigned by management.

Qualifications

• Bachelor's Degree in Human Resource Management, Psychology, Business Administration, or a related field.
• At least 1-2 years of experience in Employee Relations, Human Resources, or a similar role.
• Knowledgeable in Philippine Labor Code, due process, and employee discipline procedures.
• Experience handling administrative cases, investigations, and documentation is an advantage.
• Strong communication, interpersonal, and conflict resolution skills.
• Highly organized with keen attention to detail.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Able to maintain strict confidentiality and professionalism.