Turn this role into an interview — a resume and cover letter built around what this employer wants.
WNS Global Services, Inc. in the Philippines seeks an experienced HR leader to manage large BPO accounts.
The role requires a strong background in HR management, case management, employee relations, and engagement, with a focus on compliant processes and stakeholder collaboration across client teams. The ideal candidate has at least 6 years in HR, 3-5 years as HR Manager/HRBP, and proven experience in handling BPO workforce.
Candidate must possess at least a Bachelor's/College Degree in Human Resource Management, Psychology or equivalent.
Must have at least 6 years of work experience in HR.
At least 3 - 5 year(s) of work experience as an HR Manager/HRBP is required for this position.
Must have experience in handling large accounts within a BPO setting.
Must have worked in HR within the BPO industry.
Strong experience in Human Resources (Case Management, Employee Engagement, and Employee Relations) is required.
Must be knowledgeable in Philippine Labor Laws and Government Mandated Benefits.
Must be familiar in doing HR Analytics, Reports, Attrition Analysis and computing metrics.
Must have background in Legal/Labor Relations
Must be amenable to work on shiftingschedule if needed.
Must be willing to work in Bridgetowne/Eastwood City - Libis, Quezon City.