HR Associate

Gingersnaps; Pasig; On-site; PHP 279,000 - 502,000; Full time

Job summary

Gingersnaps Philippines is seeking an HR Associate to support day-to-day HR operations across head office and retail stores. You will handle recruitment, onboarding, timekeeping, benefits administration, and HR records management to ensure accurate data and a positive employee experience.

You will collaborate with store leaders and department heads, ensuring timely staffing, proper documentation, and compliance with Philippine labor standards.

Qualifications

• Bachelor's degree required in HR/related field or equivalent.
• Fresh graduates welcome; 2–3 years in retail HR preferred.

Responsibilities

• Support recruitment and onboarding across head office and stores.
• Coordinate timekeeping; verify attendance and payroll inputs.
• Assist benefits administration (SSS, PhilHealth, Pag-IBIG) and employee inquiries.
• Maintain accurate HR records and 201 files; ensure confidentiality.
• Prepare HR documents and reports; monitor probation and status changes.
• Serve as point of contact for routine HR inquiries and process improvements.

Skills

Recruitment

Onboarding

Timekeeping

Benefits administration

HR records management

Data privacy

Excel/Sheets

Communication

Education

Bachelor's degree in HRM/PSY/BBA

Tools

Microsoft Excel

Google Sheets

Job description

The HR Associate is responsible for supporting the day-to-day human resources operations of Gingersnaps Philippines, covering recruitment and onboarding, timekeeping, benefits administration, and HR administration. This role works closely with department managers, store leaders, and employees to ensure efficient HR processes, accurate employee records, timely staffing, and a positive employee experience across head office and retail stores.

Key Responsibilities

1. Recruitment and Talent Acquisition

• Manage end-to-end recruitment for store and head office vacancies, from job posting and candidate sourcing to screening, interviewing, and job offers.

• Source candidates through job portals, social media, employee referrals, professional networks, and talent databases.

• Coordinate interviews with hiring managers and department heads to ensure timely hiring decisions.

• Maintain an active talent pipeline and provide regular updates on recruitment progress and vacancy status.

• Ensure a positive candidate experience throughout the recruitment process.

2. Onboarding and Employee Integration

• Coordinate pre-employment requirements, employment contracts, and other necessary documentation for new hires.

• Facilitate onboarding and orientation to familiarize employees with company policies, procedures, and workplace expectations.

• Coordinate with relevant departments and store managers to ensure new employees are properly endorsed and ready to start work.

• Monitor the completion of onboarding requirements and maintain accurate records of newly hired employees.

3. Timekeeping and Attendance Management

• Monitor and validate employee attendance, tardiness, absences, overtime, undertime, and leave records.

• Coordinate with store managers and department heads to verify timekeeping records and resolve discrepancies before payroll cutoffs.

• Consolidate and submit accurate timekeeping data and payroll inputs to the payroll team within established deadlines.

• Monitor compliance with attendance policies and established timekeeping procedures.

• Assist in addressing employee timekeeping concerns and maintaining accurate attendance records.

4. Benefits Administration

• Assist in administering employee benefits and statutory contributions, including SSS, PhilHealth, and Pag-IBIG.

• Coordinate employee enrollment, updates, and changes to benefits records with the appropriate payroll or benefits team.

• Respond to employee inquiries regarding benefits, eligibility, documentation, and applicable company policies.

• Maintain accurate benefits records and ensure timely processing of required documentation.

• Coordinate with relevant departments to facilitate benefits-related requests and resolve employee concerns.

5. HR Administration and Records Management

• Maintain and update employee 201 files, employment contracts, personnel records, leave records, and other HR documentation.

• Ensure the accuracy, completeness, confidentiality, and proper filing of employee information.

• Prepare HR documents, employment certifications, personnel movement forms, and other administrative requirements as needed.

• Assist in monitoring probationary periods, employment status changes, and employee documentation deadlines.

• Coordinate employee clearances, separation documents, and offboarding requirements.

• Prepare and maintain HR reports on headcount, recruitment, attendance, employee movements, and other HR activities.

• Ensure HR documentation and processes comply with company policies, data privacy requirements, and applicable Philippine labor standards.

6. Employee Support and Coordination

• Serve as a point of contact for routine employee inquiries concerning HR policies, attendance, benefits, and employment documentation.

• Coordinate with store managers, department heads, and other internal teams to address day-to-day HR concerns.

• Maintain professionalism, confidentiality, and fairness when handling employee information and concerns.

• Assist in implementing HR policies, employee engagement activities, and process improvements as assigned.

Qualifications and Requirements

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, or a related field.

• Fresh graduates are welcome to apply. Candidates with at least 2–3 years of relevant HR experience, preferably in retail, fashion, apparel, or a multi-site organization, will be given preference.

• Experience in recruitment, onboarding, timekeeping, benefits administration, and HR records management.

• Working knowledge of Philippine labor standards and statutory employee benefits.

• Proficiency in Microsoft Office, particularly Excel, or Google Sheets.

• Strong organizational, communication, coordination, and time-management skills.

• High attention to detail and the ability to manage multiple priorities and deadlines.

• Ability to handle confidential employee information with integrity and discretion.

• Willingness to coordinate with head office and retail store teams and visit assigned stores as required.

The HR Associate may be assigned other HR-related duties and responsibilities consistent with the role to support the effective delivery of Human Resources services and the achievement of company objectives.