HR Assistant (Labor Relations)

AMBER GOLDEN CHAIN OF RESTAURANTS CORPORATION; Quezon City; On-site; PHP 335,000 - 558,000; Full time

Job summary

AMBER GOLDEN CHAIN OF RESTAURANTS CORPORATION in Metro Manila seeks an HR Compliance & Employee Relations Officer to safeguard labor standards and company policies. The role focuses on policy support, disciplinary actions, case tracking, and employee relations.

You will draft and update HR policies, ensure due process compliance, maintain confidential case files, and generate analytics on disciplinary trends. Field investigations may be required to support investigations.

Qualifications

• Bachelor's degree in HRM, Psychology, Business Administration, Legal Management, or related field.
• 1–2 years of HR experience with exposure to labor relations, employee relations, or legal administration.
• Strong written and verbal communication with high attention to detail.

Responsibilities

• Maintain up-to-date knowledge of labor code, labor standards, and regulatory mandates.
• Assist in drafting, updating, and distributing HR policies, employee handbooks, and Code of Conduct guidelines.
• Ensure procedures comply with due process requirements and legal standards.
• Receive, document, and track policy infractions and incident reports.
• Prepare administrative notices (NTE/NOD) following templates and timelines.
• Schedule and log administrative hearings and investigations; take minutes.
• Maintain confidential files for disciplinary cases, grievances, and labor proceedings.
• Generate HR analytics and reports on disciplinary trends and case clearance rates.
• Serve as a contact for employees seeking clarification on rules and due process.
• Support employee engagement initiatives to foster positive morale and fair workplace culture.

Skills

Labor laws knowledge

Communication skills

Discretion & integrity

HRIS & MS Office

Conflict resolution

Field investigation willingness

Education

Bachelor's degree in HRM/PSY/BA/Legal Management

Tools

HRIS

Microsoft Office

Job description

Key Responsibilities

1. Legal Compliance & Policy Support

• Maintain up-to-date knowledge of labor code, labor standards, and relevant regulatory mandates.

• Assist in drafting, updating, and distributing corporate HR policies, employee handbooks, and Code of Conduct guidelines.

• Ensure company procedures comply with due process requirements and legal standards.

2. Disciplinary Action

• Receive, document, and track policy infractions, and incident reports.

• Prepares administrative notices, such as Notice to Explain (NTE) and Notice of Decision (NOD), following established templates and legal timelines.

• Schedule and log administrative hearings, and fact-finding investigations.

• Take accurate minutes during administrative hearings.

3. Case Tracking & Records Management

• Maintain confidentiality and organized digital and physical files for all disciplinary cases, grievances, and labor proceedings.

• Track the status of ongoing cases and maintain a centralized Labor Relations log or tracker.

• Generate regular HR analytics and summary reports on disciplinary trends, attrition linked to relations, and case clearance rates.

4. Employee Relations

• Serve as an accessible point of contact for employees seeking clarification on company rules, due process, and labor rights.

• Support employee engagement initiatives that foster positive morale, open communication, and fair workplace culture.

Qualifications & Requirements

• Education: Bachelor's degree in Human Resource Management, Psychology, Business Administration, Legal Management, or a related field.

• Experience: 1-2 years of experience in HR with exposure to labor relations, employee relations, or legal administration.

• Skills:

  • Solid foundational knowledge of local labor codes and statutory due process procedures.

  • Strong written and verbal communication skills with high attention to detail.

  • High level of discretion, professionalism, and integrity when handling sensitive information.

  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and HR Information Systems (HRIS).

  • Good conflict resolution, active listening, and problem-solving abilities.

  • Willing to do field works for investigation