HR & Admin Specialist

Side; Manila; On-site; PHP 450,000 - 650,000; Full time

Benefits offered by this job

Competitive salary

Dynamic, multicultural environment

Regular progression opportunities

Job summary

Side in Manila is seeking an HR & Admin Specialist to support HR operations, recruitment coordination, onboarding and offboarding, benefits administration, records management, and ERP data integrity.

You will manage payroll documents, respond to employee inquiries, assist in events and training, and collaborate with Ops and Finance to ensure compliant, efficient administration in a dynamic, multicultural environment.

Qualifications

• Bachelor’s degree in HR, Psychology, Business Administration or related field.
• 4+ years of HR experience, preferably in shared services or BPO.
• Experience in onboarding, offboarding, benefits admin and records management.

Responsibilities

• Coordinate recruitment processes: post jobs, screen resumes, schedule interviews.
• Assist onboarding: create access credentials and orientation sessions.
• Handle HR admin tasks: new hire documents, payroll documents, and leave balances.
• Manage offboarding: clearance, exit interviews, final pay.
• Maintain 201 files and update employment information.
• Ensure ERP encoding for employees and freelancers; deactivate credentials when needed.
• Support facilities, supplies, and supplier invoicing; assist with events and training.

Skills

Organizational skills

English communication

HR knowledge

Independent工作能力

Education

Bachelor’s degree in HR/ Psychology/ Business Administration

Tools

Microsoft Office

Excel

ERP systems

Job description

As a HR & Admin Specialist at Side, you will be responsible for supporting the Human Resources department through a variety of HR-related and administrative functions.

You will ensure smooth HR operations and handle various administrative duties, with a focus on employee recruitment coordination, onboarding and offboarding, benefits administration, records management, and general administrative tasks, including employee query assistance.

Key Responsibilities:

• Assist in the recruitment process, including posting job vacancies, screening resumes, and scheduling interviews, partnering closely with the Talent Acquisition team.
• Assist in the Onboarding Process of new hires, including requesting the creation of access credentials.
• Responsible for conducting a orientation sessions.
• Handle HR Admin Support tasks related to new hire personnel, such as the collection of new hire documents.
• Collect necessary documents for payroll account opening.
• Handle off-boarding documentation, including the preparation of clearance, quitclaim, exit interview form, and the release of final pay.
• Update and monitor employee leave balances.
• Liaise with the administration of statutory benefits if needed- SSS, PhilHealth, Pag-IBIG, and PhilHealth.
• Maintain and organize 201 files of all personnel.
• Update employment information for new hires and active freelancers and employees.
• Ensure that all employees and freelancers are recorded and encoded in the company’s ERP.
• Deactivation of ERP credentials of employees and freelancers.
• Maintain and organize 201 files of all employees.
• Manage office facilities and supplies, including ordering office equipment and maintaining inventory.
• Various administrative duties to support the Ops, HR and Finance departments and service invoice monitoring.
• Monitor and manage the HR inbox, ensuring timely responses to all incoming queries.
• Assist in organizing company events, team meetings, and training sessions.

Requirements

The ideal candidate will hold a Bachelor's degree in Human Resources, Psychology, Business Administration, or related field preferred.

You will ideally have previous experience in HR and an administrative role is an advantage, with at least 4 years of HR experience in an HR (shared services or BPO setting a plus).

Skills:

• Excellent organizational skills with a high attention to detail.
• Strong written and verbal communication skills in the English language.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with strong proficiency in Excel preferred.
• Ability to handle sensitive information confidentially.
• Knowledge of HR practices and employment law is a plus.
• Proactive and able to work independently as well as collaboratively.

Benefits

• Competitive Salary
• Dynamic, multicultural, and fun environment.
• You will be working for the world's leading provider of game services.
• We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Opportunity for regularization based on performance, role alignment, and project requirements.
• Comprehensive Philippine government-mandated benefits (SSS, PhilHealth, Pag-IBIG, 13th-month pay, and other applicable statutory benefits)