HR & Admin Specialist

Pole To Win International; Manila; On-site; PHP 240,000 - 480,000; Full time

Job summary

Pole To Win International is seeking an HR & Admin Specialist to support HR operations in the Philippines. The role involves recruitment coordination, onboarding and offboarding, benefits administration, records management, and handling employee inquiries.

Ideal candidates hold a related Bachelor's degree and have 4+ years of HR experience in shared services or a BPO setting, with strong English, organizational, and MS Office skills.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or related field preferred.
• Experience in HR and administrative roles is advantageous; at least 4 years in HR in shared services or BPO setting is a plus.
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Assist in the recruitment process: posting vacancies, screening resumes, scheduling interviews, working with Talent Acquisition.
• Assist onboarding of new hires and create access credentials.
• Conduct orientation sessions for new hires.
• Handle HR Admin tasks: collecting new hire documents and payroll account setup.
• Process off-boarding: clearance, quitclaim, exit interview, final pay release.
• Maintain and monitor employee leave balances; update ERP records.
• Administer statutory benefits like SSS, PhilHealth, Pag-IBIG as needed.
• Maintain 201 files and update employment information for hires and freelancers.
• Manage office facilities, supplies, inventory, and service invoices.
• Support HR, Ops, and Finance with general tasks and HR inbox management.
• Organize company events, meetings, and trainings.

Skills

Organizational skills

Communication skills

Microsoft Office

Confidentiality

English proficiency

Education

Bachelor's degree in Human Resources

Psychology

Business Administration

Tools

ERP systems

Job description

As a HR & Admin Specialist at Side, you will be responsible for supporting the Human Resources department through a variety of HR-related and administrative functions.

You will ensure smooth HR operations and handle various administrative duties, with a focus on employee recruitment coordination, onboarding and offboarding, benefits administration, records management, and general administrative tasks, including employee query assistance.

Key Responsibilities:

• Assist in the recruitment process, including posting job vacancies, screening resumes, and scheduling interviews, partnering closely with the Talent Acquisition team.
• Assist in the Onboarding Process of new hires, including requesting the creation of access credentials.
• Responsible for conducting a orientation sessions.
• Handle HR Admin Support tasks related to new hire personnel, such as the collection of new hire documents.
• Collect necessary documents for payroll account opening.
• Handle off-boarding documentation, including the preparation of clearance, quitclaim, exit interview form, and the release of final pay.
• Update and monitor employee leave balances.
• Liaise with the administration of statutory benefits if needed- SSS, PhilHealth, Pag-IBIG, and PhilHealth.
• Maintain and organize 201 files of all personnel.
• Update employment information for new hires and active freelancers and employees.
• Ensure that all employees and freelancers are recorded and encoded in the company's ERP.
• Deactivation of ERP credentials of employees and freelancers.
• Maintain and organize 201 files of all employees.
• Manage office facilities and supplies, including ordering office equipment and maintaining inventory.
• Various administrative duties to support the Ops, HR and Finance departments and service invoice monitoring.
• Monitor and manage the HR inbox, ensuring timely responses to all incoming queries.
• Assist in organizing company events, team meetings, and training sessions.

The ideal candidate will hold a Bachelor's degree in Human Resources, Psychology, Business Administration, or related field preferred.

You will ideally have previous experience in HR and an administrative role is an advantage, with at least 4 years of HR experience in an HR (shared services or BPO setting a plus).

Skills:

• Excellent organizational skills with a high attention to detail.
• Strong written and verbal communication skills in the English language.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with strong proficiency in Excel preferred.
• Ability to handle sensitive information confidentially.
• Knowledge of HR practices and employment law is a plus.
• Proactive and able to work independently as well as collaboratively.
• Competitive Salary
• Dynamic, multicultural, and fun environment.
• You will be working for the world's leading provider of game services.
• We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Opportunity for regularization based on performance, role alignment, and project requirements.
• Comprehensive Philippine government-mandated benefits (SSS, PhilHealth, Pag-IBIG, 13th-month pay, and other applicable statutory benefits)