About the role
Support the day-to-day human resource and administrative operations of retail personnel, helping ensure smooth store operations through accurate employee documentation, effective HR processes, and responsive coordination with store teams and manpower agencies.
Key responsibilities
- Implement HR policies, procedures, and programs across retail operations.
- Process and maintain accurate employee records, contracts, forms, and other personnel documentation.
- Monitor attendance, schedules, staffing levels, and manpower requirements.
- Coordinate with store operations on employee concerns, staffing updates, and HR-related requirements.
- Work closely with manpower agencies on deployment, staffing requests, and personnel documentation.
- Prepare regular HR and administrative reports and maintain organised records.
- Respond to employee inquiries and provide timely administrative support.
- Identify operational HR issues and coordinate appropriate resolutions.
What we're looking for
- Experience in human resources, administrative support, retail operations, or a related field.
- Strong organisational skills and attention to detail.
- Ability to manage employee records and documentation accurately and confidentially.
- Good communication and coordination skills when working with store teams and external agencies.
- Proficiency in standard office applications and administrative systems.
- Ability to manage multiple priorities and meet deadlines in a fast-paced retail environment.
- A proactive, dependable, and service-oriented approach to HR support.