Hotel Operations Leader

Private Advertiser; Quezon City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Private Advertiser in the Philippines is seeking a Hotel Manager to oversee the day‑to‑day operations, ensure guest service excellence, and achieve revenue and profitability targets while maintaining high standards of cleanliness, safety, and efficiency.

You will lead and coach hotel departments, manage staffing, monitor performance and guest feedback, and coordinate with senior management to ensure all areas work together to meet business targets and company standards.

Qualifications

• Strong leadership and team-building abilities.
• Proven experience in managing multiple hotel operations.
• Demonstrated excellence in guest relations and service standards.
• Solid understanding of occupancy, revenue, and cost implications.
• Effective communication with staff, guests and senior management.

Responsibilities

• Oversee the daily operations of the hotel across Front Office, Housekeeping, Maintenance, Security and other areas.
• Ensure smooth coordination among departments and shifts.
• Conduct regular property inspections for cleanliness, facilities and equipment.
• Address guest concerns promptly and professionally.
• Enforce company policies, procedures and service standards consistently.
• Manage staffing needs based on occupancy and operational requirements.
• Maintain consistent, courteous, efficient, and professional guest service.
• Monitor guest feedback and service recovery cases.
• Track daily, weekly and monthly performance to meet revenue and profitability targets.
• Lead, coach and supervise hotel employees and department heads.

Skills

Leadership

People management

Guest relations

Operations management

Communication

Education

Bachelor's in Hotel/Restaurant Management

Business Administration

Job description

Private Advertiser in the Philippines is seeking a Hotel Manager to oversee the day‑to‑day operations, ensure guest service excellence, and achieve revenue and profitability targets while maintaining high standards of cleanliness, safety, and efficiency.

You will lead and coach hotel departments, manage staffing, monitor performance and guest feedback, and coordinate with senior management to ensure all areas work together to meet business targets and company standards.