Hosting Sales Pro: Inbound & Outbound Growth

hosting.com; Pasig; On-site; PHP 420,000 - 720,000; Full time

Job summary

hosting.com in the Philippines is seeking a Sales Representative to be the first point of contact for prospects and existing customers across live chat, tickets, voice calls, and outbound outreach.

You will assess hosting needs, offer tailored recommendations, and guide customers through the sales process while proactively generating opportunities and aiming to exceed monthly targets. You will collaborate with support and technical teams to ensure a seamless experience.

Qualifications

• Experience in SDR/BDR or similar customer-facing sales role in tech/SaaS/ cloud.
• Ability to prospect, generate leads and run outbound campaigns.
• Experience maintaining a CRM and accurate records.

Responsibilities

• Respond promptly to live chat, ticket, and voice inquiries, providing clear and accurate information on hosting services.
• Assess customer requirements to recommend hosting solutions across product offerings.
• Use persuasive communication to convert inquiries into sales and ensure a smooth customer experience.
• Maintain strong knowledge of all hosting brands and products to deliver expert insights.
• Collaborate with support and technical teams to resolve pre-sales inquiries effectively.
• Track, manage, and follow up on leads in the CRM to maximize sales opportunities.
• Stay updated on industry trends, competitors, and new products to highlight our value proposition.
• Consistently achieve and exceed monthly sales targets, focusing on conversions and customer satisfaction.
• Collect and share customer feedback to improve products, services, and internal processes.
• Generate qualified leads through outbound prospecting, outreach campaigns, and other business development initiatives.
• Identify opportunities to grow existing customer accounts through upselling, cross-selling, and proactive engagement.
• Conduct outbound follow-up calls and outreach to prospective and existing customers to generate new opportunities.
• Maintain and nurture a healthy sales pipeline through consistent follow-up and CRM management

Skills

Live chat tools

CRM software

Sales experience

Outbound prospecting

Lead generation

Cold calling

CRM management

Communication skills

Multitasking

Time management

Tools

Salesforce

HubSpot

Dynamics

Zoho

Job description

hosting.com in the Philippines is seeking a Sales Representative to be the first point of contact for prospects and existing customers across live chat, tickets, voice calls, and outbound outreach.

You will assess hosting needs, offer tailored recommendations, and guide customers through the sales process while proactively generating opportunities and aiming to exceed monthly targets. You will collaborate with support and technical teams to ensure a seamless experience.