Outbound Sales Pro — Hosting Solutions & Growth

hosting.com; Manila; On-site; PHP 300,000 - 520,000; Full time

Job summary

hosting.com is seeking a Sales Representative to be the first point of contact for prospective and existing customers across live chat, tickets, and calls.

You will assess hosting needs, recommend tailored solutions, and guide customers through the sales process, while generating new business through outbound campaigns and upselling The role requires strong communication, a customer-focused approach, and the ability to thrive in a fast-paced environment, with targets to meet for monthly sales

Qualifications

• Experience in Sales Development or related roles in technology/SaaS/Software.
• Ability to manage multiple conversations and priorities.
• Strong written and verbal communication skills.

Responsibilities

• Respond promptly to live chat, ticket, and voice inquiries with clear hosting information.
• Assess customer requirements to recommend hosting solutions across products.
• Convert inquiries into sales and ensure a smooth customer experience.
• Maintain knowledge of all hosting brands and products for expert insights.
• Collaborate with support and technical teams to resolve pre-sales inquiries.
• Track leads in the CRM and follow up to maximize opportunities.
• Generate qualified leads through outbound campaigns and prospecting.
• Aim to exceed monthly sales targets and boost customer satisfaction.
• Provide feedback to improve products and processes.

Skills

Live chat tools

Outbound prospecting

CRM management

Communication skills

Independent work

Tools

Salesforce

HubSpot

Job description

hosting.com is seeking a Sales Representative to be the first point of contact for prospective and existing customers across live chat, tickets, and calls.

You will assess hosting needs, recommend tailored solutions, and guide customers through the sales process, while generating new business through outbound campaigns and upselling The role requires strong communication, a customer-focused approach, and the ability to thrive in a fast-paced environment, with targets to meet for monthly sales