Home Loan Telesales Specialist - Build Trust & Grow

China Bank Group; Makati; On-site; PHP 260,000 - 360,000; Full time

Job summary

Chinabank in Makati invites applications for a Telesales Officer in the Call-Out Department of the Mortgage & Factoring Business Group. You will serve as the first contact for prospective home loan clients, promote home loan products, and guide them through the initial steps of the loan application process.

This role targets generating qualified leads, building a client pipeline, and achieving sales bookings while delivering professional, responsive service and maintaining accurate records.

Qualifications

• Bachelor’s degree in business-related fields is required.
• 2+ years in telesales, sales or banking is preferred.
• Experience with outbound calling and lead generation is an advantage.
• Strong sales, negotiation, and customer relationship skills.

Responsibilities

• Make outbound calls to prospective home loan clients from leads.
• Promote Chinabank home loan products and financing options.
• Qualify leads and manage a pipeline to drive growth.
• Guide customers through initial loan application steps and requirements.
• Maintain records of interactions and achieve sales targets.
• Collaborate with branches, developers, and internal units to acquire customers.

Skills

Telesales

Communication

Negotiation

Time management

Customer service

Target-driven

Interpersonal skills

Team collaboration

MS Office

Education

Bachelor's degree in Business/Finance

Tools

CRM tools

Microsoft Office

Job description

Chinabank in Makati invites applications for a Telesales Officer in the Call-Out Department of the Mortgage & Factoring Business Group. You will serve as the first contact for prospective home loan clients, promote home loan products, and guide them through the initial steps of the loan application process.

This role targets generating qualified leads, building a client pipeline, and achieving sales bookings while delivering professional, responsive service and maintaining accurate records.