Hiring Phone Interview Customer Care Representative (CSR) 30k Pay

Neksjob Philippines; Cebu City; On-site; PHP 284,580 - 385,020; Full time

Benefits offered by this job

Paid training

Bonus opportunities

HMO coverage

Job summary

Neksjob Philippines is hiring a Customer Care Representative to support customers via phone calls in Cebu. The role focuses on resolving inquiries, troubleshooting problems, and delivering courteous, professional service on-site.

Requirements include HS/SHS graduation, willingness to work on-site, English fluency, and participation in paid training with opportunities for bonuses and HMO coverage.

Qualifications

• Willing to work on-site.
• Confident in speaking English.
• HS/SHS graduate.
• Paid training – Earn while you learn.
• Bonus opportunities – Performance-based rewards & incentives.
• HMO coverage – Your health matters to us.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Skills

Phone support

Customer service

English proficiency

Education

High school diploma (SHS)

Job description

Hiring Phone Interview Customer Care Representative (CSR) 30k Pay

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor.

Key Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Requirements

• Willing to work on-site
• Confident in speaking English
• HS/SHS graduate
• Paid training – Earn while you learn
• Bonus opportunities – Performance-based rewards & incentives
• HMO coverage – Your health matters to us

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