Hiring Phone Interview Customer Care Representative (CSR) 30k Pay

Neksjob Philippines; Pasig; On-site; PHP 334,800 - 390,600; Full time

Benefits offered by this job

HMO coverage

Paid training

Performance-based bonuses

Job summary

Neksjob Philippines is hiring a Customer Care Representative to support customers via phone from our Pasig on-site site. The role emphasizes resolving inquiries with a courteous approach and delivering accurate product and service information.

Requirements include HS/SHS graduation and confidence in English. We offer paid training, performance-based bonuses, and HMO coverage to support your health and success in the role.

Qualifications

• Willing to work on-site in Pasig, Philippines.
• Confident in speaking English and handling customer inquiries.
• No professional experience required; paid training provided.

Responsibilities

• Handle incoming calls with professionalism and courtesy.
• Provide product and service details to customers.
• Address and resolve issues promptly and accurately.
• Process account updates and service requests.
• Maintain records of customer interactions and comply with policies.

Skills

English communication

Customer service

Phone support

Education

HS/SHS graduate

Job description

Hiring Phone Interview Customer Care Representative (CSR) 30k Pay

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor.

Key Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Requirements

• Willing to work on-site
• Confident in speaking English
• HS/SHS graduate
• Paid training – Earn while you learn
• Bonus opportunities – Performance-based rewards & incentives
• HMO coverage – Your health matters to us