Customer Service Representative | Experienced CSR | Up to ₱30K

Neksjob Philippines; Iloilo City; On-site; PHP 245,520 - 379,440; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Call Center Agent to be the voice of the company, helping customers with their needs while delivering outstanding service.

You will answer inquiries, explain products and policies, resolve issues quickly, and keep detailed notes to ensure every interaction leaves a positive impression.

Qualifications

• At least 6 months call center experience.
• SH/SHS grad.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls and assist with inquiries.
• Explain products, services, and company policies.
• Resolve customer issues quickly and professionally.
• Update customer records and account information.
• Keep detailed notes of every customer interaction.

Skills

Good communication

Basic computer literacy

Education

SH/SHS grad

Job description

As a Call Center Agent, you\'ll be the voice of the company, assisting customers with their needs while delivering outstanding service. You\'ll answer inquiries, resolve concerns, process customer requests, and ensure every interaction leaves a positive impression.

What You\'ll Do

• Answer customer calls and assist with inquiries.
• Explain products, services, and company policies.
• Resolve customer issues quickly and professionally.
• Update customer records and account information.
• Keep detailed notes of every customer interaction.

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment