Hiring Phone Interview Customer Care Representative (Csr) 30K Pay

NeksJob Philippines; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Paid training

Bonus opportunities

HMO coverage

Job summary

NeksJob Philippines is seeking a Call Center Agent to support customers by phone, resolve inquiries, troubleshoot issues, and provide courteous service with a professional demeanor.

You will handle product details, process transactions, update records, and adhere to company policies and scripts while delivering quality customer care in a fast-paced call center environment.

Paid training and performance-based incentives are provided, with opportunities for growth within the company.

Qualifications

• Willing to work on-site.
• Good communication skills.
• Confident in speaking English.
• HS/SHS graduate.

Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Good communication

English speaking

Education

HS/SHS graduate

Job description

As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor.

Key Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Requirements

• Willing to work on-site
• Good communication skills
• Confident in speaking English
• HS/SHS graduate

Perks & Benefits

• Paid training – Earn while you learn
• Bonus opportunities – Performance-based rewards & incentives
• HMO coverage – Your health matters to us