Customer Service Representative | Experienced CSR | Up to ₱30K

Neksjob Philippines

Cebu City

On-site

PHP 279,000 - 446,400

Full time

14 days+

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Benefits offered by this job

Paid Training
Competitive Salary
Bonuses
HMO
Career Growth
Supportive Team

Job summary

Neksjob Philippines is seeking a friendly Call Center Agent to be the voice of the company, assisting customers with inquiries and requests while delivering outstanding service. Youll answer calls, explain products and policies, resolve issues quickly, update records, and keep detailed notes to ensure every interaction is well-documented.

On-site work in Cebu supports a dynamic, customer-focused team. The role offers paid training, a competitive salary, bonuses, HMO and other benefits, and clear

Qualifications

  • At least 6 months call center experience.
  • SH/SHS Grad
  • Willing to work on site
  • Basic computer literacy
  • Good communication skills

Responsibilities

  • Answer customer calls and assist with inquiries.
  • Explain products, services, and company policies.
  • Resolve customer issues quickly and professionally.
  • Update customer records and account information.
  • Keep detailed notes of every customer interaction.

Education

SH/SHS Grad

Job description

As a Call Center Agent, you\'ll be the voice of the company, assisting customers with their needs while delivering outstanding service. You\'ll answer inquiries, resolve concerns, process customer requests, and ensure every interaction leaves a positive impression.

What You\'ll Do
  • Answer customer calls and assist with inquiries.
  • Explain products, services, and company policies.
  • Resolve customer issues quickly and professionally.
  • Update customer records and account information.
  • Keep detailed notes of every customer interaction.
Qualifications
  • At least 6 months call center experience
  • SH/SHS Grad
  • Willing to work on site
  • Basic computer literacy
  • Good communication skills
Why Join Us
  • Paid Training
  • Competitive Salary
  • Bonuses
  • HMO and Other Benefits
  • Career Growth Opportunities
  • Fun and Supportive Team Environment
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