HIRING NOW ! CSR( Location- MACTAN)

Gratitude Philippines

Cebu City

On-site

PHP 223,000 - 279,000

Full time

14 days+
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Job summary

Gratitude Philippines is seeking a Telecommunications Account Associate to join our team. The ideal candidate should have at least 6 months of BPO experience in the telecommunications industry. As a Telecommunications Account Associate, you will be responsible for handling customer inquiries, resolving issues, and upselling telecom products and services.

You will work closely with customers to ensure their satisfaction and provide excellent service.

Qualifications

  • At least 6 months of BPO experience in telecommunications.
  • High school graduate.
  • Customer service and upselling skills are preferred.

Responsibilities

  • Handle customer inquiries and resolve issues.
  • Upsell telecom products and services.
  • Ensure customer satisfaction through proactive service.

Skills

BPO experience
Telecom industry

Education

High school graduate

Job description

Job Title: Telecommunications Account Associate

Job Description

We are looking for a Telecommunications Account Associate to join our team. The ideal candidate should have at least 6 months of BPO experience in the telecommunications industry. As a Telecommunications Account Associate, you will be responsible for handling customer inquiries, resolving issues, and upselling telecom products and services. You will work closely with customers to ensure their satisfaction and provide excellent service.

Salary
  • 6 months to 23 months BPO experience: 20k package
  • 24 months and up BPO experience: 25k package
Qualifications
  • At least 6 months of BPO experience in the telecommunications industry
  • High school graduate

If you meet the qualifications and are passionate about providing exceptional customer service in the telecommunications industry, we would love to hear from you.

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