Telecom Account Associate: Customer Care & Upsell
Gratitude Philippines
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Gratitude Philippines is seeking a Telecommunications Account Associate to join our team. The ideal candidate should have at least 6 months of BPO experience in the telecommunications industry. As a Telecommunications Account Associate, you will be responsible for handling customer inquiries, resolving issues, and upselling telecom products and services.
You will work closely with customers to ensure their satisfaction and provide excellent service.
Qualifications
- At least 6 months of BPO experience in telecommunications.
- High school graduate.
- Customer service and upselling skills are preferred.
Responsibilities
- Handle customer inquiries and resolve issues.
- Upsell telecom products and services.
- Ensure customer satisfaction through proactive service.
Skills
Education
Job description
Gratitude Philippines is seeking a Telecommunications Account Associate to join our team. The ideal candidate should have at least 6 months of BPO experience in the telecommunications industry. As a Telecommunications Account Associate, you will be responsible for handling customer inquiries, resolving issues, and upselling telecom products and services.
You will work closely with customers to ensure their satisfaction and provide excellent service.
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