Hiring for Customer Service Representative.

Recruitify_HR; Pasay; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm is hiring a Customer Service Representative in Pasay. The role requires providing exceptional customer support via phone, email, and chat while resolving inquiries efficiently. Candidates should have 3-5 years of experience in customer service, a diploma in a relevant field, and strong communication skills. The position offers full-time on-site employment with perks such as a performance bonus, health insurance, and annual trips.

Qualifications

• 3-5 years of experience in customer service or a related field.
• Ability to work under pressure.
• Team orientation and collaborative spirit.

Responsibilities

• Provide exceptional customer service and support to customers via phone, email, and chat.
• Resolve customer inquiries and issues effectively and efficiently.
• Maintain accurate and detailed records of customer interactions.
• Collaborate with team members and departments to enhance customer experience.
• Assist in training new staff and sharing best practices.

Skills

Strong communication and interpersonal skills

Proficient in using customer service software

Proficient in Microsoft Office Suite

Empathetic

Patient

Team-oriented

Education

Diploma in a relevant field or equivalent experience

Job description

Hiring for Customer Service Representative.

On-site - Pasay 3-5 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service and support to customers via phone, email, and chat.
• Resolve customer inquiries and issues effectively and efficiently, ensuring customer satisfaction.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members and departments to enhance the overall customer experience.
• Assist in training new staff and share best practices for customer service.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 3–5 years of experience in customer service or a related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficient in using customer service software and Microsoft Office Suite.
• Qualities and Traits: Empathetic, patient, and able to work under pressure.
• Responsibilities and Duties: Ability to work in a team-oriented environment.

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