Customer Service Representative | MASS HIRING

Miranda HR; Makati; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

Miranda HR is seeking a Customer Service Representative for a MASS HIRING event in Makati. This entry-level position involves assisting customers with inquiries via phone, email, and chat while resolving issues efficiently. Candidates should have a High School Diploma and excellent communication skills. The role requires problem-solving abilities and a strong customer-oriented mindset. Employees will also benefit from recognition rewards and health insurance. Join us for a rewarding on-site experience in a team-oriented environment.

Qualifications

• Entry-level position requires good communication skills.
• Strong problem-solving abilities are essential.
• Team-oriented and adaptable to changes.

Responsibilities

• Assist customers with inquiries and provide support via phone, email, and chat.
• Resolve customer issues efficiently ensuring customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service processes.
• Stay updated on product knowledge and company promotions.

Skills

Excellent verbal communication skills

Excellent written communication skills

Strong problem-solving abilities

Customer-oriented mindset

Ability to work in a team

Education

High School Diploma or equivalent

Job description

Customer Service Representative - MASS HIRING

On-site - Makati

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

• Assist customers with inquiries and provide support via phone, email, and chat.
• Resolve customer issues efficiently while ensuring customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service processes.
• Stay updated on product knowledge and company promotions.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Excellent verbal and written communication skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a team-oriented environment and adapt to change.