Customer Service Associate Hiring. Salary Upto 30K.

Gratitude Jobs Ahead HR Inc; Mandaluyong; Presencial; PHP 304.668 - 364.932; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual Company Trip

Free Meals

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Descripción de la vacante

A recruitment agency in Mandaluyong is seeking a Customer Service Associate. The ideal candidate will possess strong communication skills, have a diploma, and hold 5-8 years of relevant experience. Responsibilities include assisting customers via phone, email, and chat, maintaining professional standards, and documenting customer interactions. This is a full-time on-site position with a competitive salary of up to 30K. Additional perks include annual company trips and performance bonuses.

Formación

• 5–8 years of experience in customer service roles.
• Ability to handle multiple tasks and prioritize workload.
• Patience and empathy to deal with customer concerns.

Responsabilidades

• Assist customers in resolving inquiries and issues via phone, email, and chat.
• Maintain a high level of professionalism and ensure customer satisfaction.
• Collaborate with team members to enhance service delivery and customer experience.
• Document and process customer interactions in the CRM system.
• Provide accurate information about products and services to customers.

Conocimientos

Strong communication skills

Interpersonal skills

Educación

Diploma in any relevant field

Descripción del empleo

Customer Service Associate hiring. Salary upto 30K.

On-site - Mandaluyong 5-10 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers in resolving inquiries and issues via phone, email, and chat.
• Maintain a high level of professionalism and ensure customer satisfaction.
• Collaborate with team members to enhance service delivery and customer experience.
• Document and process customer interactions in the CRM system.
• Provide accurate information about products and services to customers.

Requirements

• Educational Qualifications: Diploma in any relevant field
• Experience Level: 5–8 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize workload
• Qualities and Traits: Patience and empathy to deal with customer concerns

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