Healthcare Support Specialist — Night Shift (Cebu, Hybrid)

Cognizant; Cebu City; Hybride; PHP 179 000 - 257 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Benefits

Career growth

Training

Team support

Résumé du poste

Cognizant in Cebu City, Philippines, invites applicants for a healthcare customer service role. You will handle inbound calls, provide information on benefits, coverage, and account concerns, and document interactions in our systems.

The position requires at least 6 months BPO experience, English proficiency, night shift availability, and a hybrid work arrangement in Cebu. We offer training and opportunities to grow within a global tech services leader.

Qualifications

• High school diploma or currently in college.
• At least 6 months of BPO experience.
• Strong English communication.
• Willing to work night shift and hybrid in Cebu.

Responsabilités

• Handle inbound customer service calls for healthcare inquiries.
• Provide information on benefits, coverage, and accounts.
• Document interactions and update records accurately.
• Follow processes and collaborate with internal teams to resolve issues.

Connaissances

Strong English communication

Formation

Senior High School Graduate

2nd year college

Description du poste

Cognizant in Cebu City, Philippines, invites applicants for a healthcare customer service role. You will handle inbound calls, provide information on benefits, coverage, and account concerns, and document interactions in our systems.

The position requires at least 6 months BPO experience, English proficiency, night shift availability, and a hybrid work arrangement in Cebu. We offer training and opportunities to grow within a global tech services leader.