Healthcare Support Specialist - Night Shift (Onsite)

Gratitude Philippines; Cebu City; On-site; PHP 230,000 - 263,000; Full time

Benefits offered by this job

HMO and Complete Healthcare Benefits

Career Growth with Optum/UHG

Job summary

Optum Cebu hiring for a Customer Service Representative in the Specialty Pharmacy account. This onsite role in Cebu City offers a night-shift schedule with no fixed weekends off and a total package up to PHP 23,600.

Join UnitedHealth Group's healthcare leadership and contribute to patient satisfaction through quality healthcare support and pharmacy-related assistance in a fast-paced BPO environment. This role provides growth opportunities within a global healthcare leader.

Qualifications

• Bachelors grad - with or without BPO exp
• College level / undergrad with 6 months to 1 year BPO exp REQUIRED
• HS Grad with 2 years BPO exp REQUIRED
• Flexible with shifting (Night Shift), onsite Cebu

Responsibilities

• Handle customer inquiries for Specialty Pharmacy account
• Provide excellent customer service and healthcare support
• Assist customers with pharmacy-related concerns
• Ensure high-quality service and patient satisfaction

Skills

Customer service

Healthcare knowledge

Night shift

Education

Bachelor's degree

College level / undergrad

HS graduate

Job description

Optum Cebu hiring for a Customer Service Representative in the Specialty Pharmacy account. This onsite role in Cebu City offers a night-shift schedule with no fixed weekends off and a total package up to PHP 23,600.

Join UnitedHealth Group's healthcare leadership and contribute to patient satisfaction through quality healthcare support and pharmacy-related assistance in a fast-paced BPO environment. This role provides growth opportunities within a global healthcare leader.