Healthcare Support Specialist: Chat & Email (Onsite)

Caldwell Communications; Quezon City; Vor Ort; PHP 264.000 - 316.000; Vollzeit

Benefits dieser Stelle

Up to ₱26,000 monthly basic salary

Performance incentives and bonuses

Paid training

Career growth opportunities

Zusammenfassung

Caldwell Communications in Quezon City is hiring for a Customer Service Representative for a Healthcare Account. This onsite, full-time role offers a monthly salary up to ₱26,000, with no prior BPO experience required and paid training.

Responsibilities include assisting customers with healthcare benefits, insurance, claims, and coverage while maintaining high quality and satisfaction standards. Shifting schedules and onsite work setup are included.

Qualifikationen

• High School or Senior High graduate; college level or graduates welcome.
• No BPO experience required; fresh graduates welcome.
• Good English communication skills and basic computer skills.
• Willing to work onsite and on shifting schedules.

Aufgaben

• Handle customer inquiries through phone, chat, or email.
• Assist with healthcare benefits, insurance, claims, and coverage.
• Provide support with eligibility and provider information.
• Resolve customer concerns professionally and document interactions.
• Meet quality and customer satisfaction targets.

Kenntnisse

Good English communication skills

Basic computer skills

Willing to work onsite and shifting S

Ausbildung

High School or Senior High School

College level or graduates welcome

Jobbeschreibung

Caldwell Communications in Quezon City is hiring for a Customer Service Representative for a Healthcare Account. This onsite, full-time role offers a monthly salary up to ₱26,000, with no prior BPO experience required and paid training.

Responsibilities include assisting customers with healthcare benefits, insurance, claims, and coverage while maintaining high quality and satisfaction standards. Shifting schedules and onsite work setup are included.