Healthcare Non-Voice Support Specialist Chat & Email

Caldwell Communications; Quezon City; Presencial; PHP 264.000 - 316.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Up to ₱26,000 monthly basic salary

Performance incentives and bonuses

Paid training

Career growth opportunities

Descripción de la vacante

Caldwell Communications in Quezon City is hiring for a Customer Service Representative for a Healthcare Account. This onsite, full-time role offers a monthly salary up to ₱26,000, with no prior BPO experience required and paid training.

Responsibilities include assisting customers with healthcare benefits, insurance, claims, and coverage while maintaining high quality and satisfaction standards. Shifting schedules and onsite work setup are included.

Formación

• High School or Senior High graduate; college level or graduates welcome.
• No BPO experience required; fresh graduates welcome.
• Good English communication skills and basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsabilidades

• Handle customer inquiries through phone, chat, or email.
• Assist with healthcare benefits, insurance, claims, and coverage.
• Provide support with eligibility and provider information.
• Resolve customer concerns professionally and document interactions.
• Meet quality and customer satisfaction targets.

Conocimientos

Good English communication skills

Basic computer skills

Willing to work onsite and shifting S

Educación

High School or Senior High School

College level or graduates welcome

Descripción del empleo

Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

Quick Job Overview

Position: Customer Service Representative – Healthcare Account

Salary: Up to ₱26,000 monthly basic salary

Location: Quezon City

Work Setup: Onsite

Employment Type: Full-time

Experience: No BPO or call center experience required

Job Description

We are hiring Customer Service Representatives for Healthcare, Medical, Insurance, Benefits, Claims, and other Customer Support Accounts in Quezon City. Assist customers with healthcare benefits, insurance coverage, claims, eligibility, provider information, and account concerns while providing accurate and professional support.

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with healthcare benefits, insurance, claims, and coverage
• Provide support with eligibility and provider information
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets

Training & Work Setup

• Onsite: West Avenue, Quezon City
• Shifting schedule, including weekends and holidays
• Paid training provided

Why Apply?

Start your BPO career with no prior BPO experience required. Gain valuable experience in Healthcare, Medical, Insurance, Benefits, Claims, and Customer Support Accounts while receiving paid training and opportunities for career growth.