Healthcare Support Specialist - Onsite, No BPO Experience Needed

Caldwell Communications; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Up to ₱26,000 monthly base salary

Paid training

Performance incentives and bonuses

Career growth opportunities

Job summary

Caldwell Communications seeks a Customer Service Representative – Healthcare Account in Quezon City for an onsite role. No prior BPO experience required; salary up to ₱26,000 monthly with paid training and growth opportunities. You will assist customers with healthcare benefits, claims, eligibility, and provider information while delivering accurate service.

Shifts include weekends/holidays; location West Avenue, Quezon City. Fresh graduates are welcome.

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with healthcare benefits, insurance, claims, and coverage
• Provide support with eligibility and provider information
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets

Skills

Good English

Fresh graduates welcome

Communication

Job description

Caldwell Communications seeks a Customer Service Representative – Healthcare Account in Quezon City for an onsite role. No prior BPO experience required; salary up to ₱26,000 monthly with paid training and growth opportunities. You will assist customers with healthcare benefits, claims, eligibility, and provider information while delivering accurate service.

Shifts include weekends/holidays; location West Avenue, Quezon City. Fresh graduates are welcome.