Onsite Healthcare Support Specialist – No BPO Experience

Caldwell Communications; Marikina; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Performance incentives

Paid training

Career growth opportunities

Job summary

Caldwell Communications in Quezon City is hiring Customer Service Representatives for Healthcare, Medical, Insurance, Benefits, Claims, and other support accounts. You will assist customers with benefits, claims, eligibility, and provider information, delivering accurate and professional support onsite in Quezon City.

The position requires no BPO experience, fresh graduates welcome, good English, basic computer skills, and willingness to work on shifting schedules.

Qualifications

• High School or Senior High School graduate, college level or graduates welcome.
• No BPO experience required; fresh graduates and first-time applicants welcomed.
• Excellent English communication skills and basic computer usage are needed.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Assist with healthcare benefits, insurance, claims, and coverage.
• Provide support with eligibility and provider information.
• Resolve customer concerns professionally and document interactions.
• Meet quality and customer satisfaction targets.

Skills

Good English

Basic computer skills

Willing to work onsite

Education

High School or Senior High School graduate

College level or graduates welcome

Job description

Caldwell Communications in Quezon City is hiring Customer Service Representatives for Healthcare, Medical, Insurance, Benefits, Claims, and other support accounts. You will assist customers with benefits, claims, eligibility, and provider information, delivering accurate and professional support onsite in Quezon City.

The position requires no BPO experience, fresh graduates welcome, good English, basic computer skills, and willingness to work on shifting schedules.