Healthcare Customer Support Specialist Onsite

Caldwell Communications; Malabon; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Performance incentives and bonuses

Job summary

Caldwell Communications is hiring a Customer Service Representative – Healthcare Account in Quezon City for an onsite, full-time role. You will handle inquiries related to healthcare benefits, insurance, claims, and eligibility while delivering accurate and friendly customer support.

No prior BPO experience is required; fresh graduates are welcome. The position offers paid training and shifting schedules, with a monthly basic salary of up to ₱26,000.

Qualifications

• High School or Senior High School graduate
• College level or graduates welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with healthcare benefits, insurance, claims, and coverage
• Provide support with eligibility and provider information
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets

Job description

Caldwell Communications is hiring a Customer Service Representative – Healthcare Account in Quezon City for an onsite, full-time role. You will handle inquiries related to healthcare benefits, insurance, claims, and eligibility while delivering accurate and friendly customer support.

No prior BPO experience is required; fresh graduates are welcome. The position offers paid training and shifting schedules, with a monthly basic salary of up to ₱26,000.