Healthcare Support Agent II – Onsite Pasay

TTEC; Pasay; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC in Pasay is seeking a Healthcare Customer Service Representative to be onsite and help customers with empathy and fast resolutions. You’ll be the difference between an average experience and an exceptional one.

You’ll answer inquiries, research solutions, and explain product or service knowledge with a friendly, patient approach. This is a role for someone who values service and teamwork.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Consult on products with compassion and find resolutions with a smile.

Skills

Customer service experience

Computer skills

Product knowledge

Education

High School Graduate (Old Curriculum) or two years in college

Job description

TTEC in Pasay is seeking a Healthcare Customer Service Representative to be onsite and help customers with empathy and fast resolutions. You’ll be the difference between an average experience and an exceptional one.

You’ll answer inquiries, research solutions, and explain product or service knowledge with a friendly, patient approach. This is a role for someone who values service and teamwork.