Healthcare Customer Service Pro — Onsite Pasay

TTEC; Pasay; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay, PH, is seeking a Healthcare Customer Service Representative to join our onsite team. You’ll help customers, answer inquiries, and resolve issues with empathy and efficiency.

As part of a supportive culture, you’ll be trained and empowered to provide accurate product and service information, ensuring a high-quality experience for every caller or chat.

Join a values-driven workplace with growth opportunities and a focus on customer care and teamwork.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Product knowledge

Computer skills

Education

High School diploma or equivalent

Tools

Computers

Job description

TTEC in Pasay, PH, is seeking a Healthcare Customer Service Representative to join our onsite team. You’ll help customers, answer inquiries, and resolve issues with empathy and efficiency.

As part of a supportive culture, you’ll be trained and empowered to provide accurate product and service information, ensuring a high-quality experience for every caller or chat.

Join a values-driven workplace with growth opportunities and a focus on customer care and teamwork.