Onsite Healthcare Customer Support Specialist – Pasay

TTEC; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO (paid time off)

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay, Philippines, is hiring a Healthcare Customer Service Representative to provide compassionate support onsite. You’ll help customers by answering questions, resolving issues, and guiding product knowledge with a human touch.

Work closely with a global team, benefiting from a culture that values service excellence and learning. The role offers career development and a benefits package reflective of TTEC's commitment to its people.

Qualifications

• 6 months or more of customer services experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience may be required or preferred.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Product knowledge

Education

Senior high school graduate or equivalent

Tools

Computer experience

Job description

TTEC in Pasay, Philippines, is hiring a Healthcare Customer Service Representative to provide compassionate support onsite. You’ll help customers by answering questions, resolving issues, and guiding product knowledge with a human touch.

Work closely with a global team, benefiting from a culture that values service excellence and learning. The role offers career development and a benefits package reflective of TTEC's commitment to its people.