Healthcare Customer Service Specialist – Onsite Pasay

TTEC; Pasay; On-site; PHP 279,000 - 379,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC is seeking a Healthcare Customer Service Representative to join our onsite team in Pasay, Philippines. You’ll help customers with compassionate, accurate information and resolve issues to create an exceptional experience.

During a typical day you’ll answer incoming communications, conduct research to provide solutions, and apply product knowledge to assist customers. Requirements include a high school diploma or two years in college, at least 6 months of customer service experience, and

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Apply product knowledge to assist customers.

Skills

Customer service experience

Communication

Education

High School Graduate (Old Curriculum) or two years in college

Tools

Computer experience

Job description

TTEC is seeking a Healthcare Customer Service Representative to join our onsite team in Pasay, Philippines. You’ll help customers with compassionate, accurate information and resolve issues to create an exceptional experience.

During a typical day you’ll answer incoming communications, conduct research to provide solutions, and apply product knowledge to assist customers. Requirements include a high school diploma or two years in college, at least 6 months of customer service experience, and