Onsite Healthcare Support Agent - Pasay

TTEC; Pasay; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Health benefits package

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Healthcare Customer Service Representative to be onsite in Pasay. You’ll help customers with empathy, resolve inquiries, and provide product guidance as part of a human-centered service experience. Join a team that values customer care, a supportive culture, and growth opportunities.

This role offers competitive benefits and an inclusive workplace where giving back is encouraged. You will participate in ongoing training and collaborate across a global team to ensure a positive

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Product knowledge

Computer skills

Education

High School Graduate (Old Curriculum) or two years in college

Job description

TTEC is hiring a Healthcare Customer Service Representative to be onsite in Pasay. You’ll help customers with empathy, resolve inquiries, and provide product guidance as part of a human-centered service experience. Join a team that values customer care, a supportive culture, and growth opportunities.

This role offers competitive benefits and an inclusive workplace where giving back is encouraged. You will participate in ongoing training and collaborate across a global team to ensure a positive