Healthcare CSR II – Onsite Pasay with Growth & Benefits

TTEC; Pasay; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay, Philippines is hiring a Healthcare Customer Service Representative to support customers onsite. You’ll help people get answers, advise on products with compassion, and resolve issues with a smile.

The role emphasizes answering inquiries, conducting research to resolve problems, and applying product knowledge. At least 6 months of customer service experience and basic computer skills are required.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience
• Recognize, apply and explain your product or service knowledge
• Basic computer literacy

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Problem solving

Computer literacy

Education

High School Diploma (Old Curriculum) or some college

Job description

TTEC in Pasay, Philippines is hiring a Healthcare Customer Service Representative to support customers onsite. You’ll help people get answers, advise on products with compassion, and resolve issues with a smile.

The role emphasizes answering inquiries, conducting research to resolve problems, and applying product knowledge. At least 6 months of customer service experience and basic computer skills are required.