Healthcare Customer Support Agent - Pasay (Onsite)

TTEC; Pasay; On-site; PHP 279,000 - 391,000; Full time

Job summary

TTEC Pasay is hiring a Healthcare Customer Service Representative to support our customers onsite in Pasay City. You will answer inquiries, provide product information, and resolve issues with empathy and efficiency, helping turn everyday interactions into exceptional experiences.

Ideal candidates have a High School diploma (or some college), at least 6 months in customer service, and solid computer skills to navigate our systems.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Computer skills

Product knowledge

Education

High School Diploma or equivalent

Two years in college

Job description

TTEC Pasay is hiring a Healthcare Customer Service Representative to support our customers onsite in Pasay City. You will answer inquiries, provide product information, and resolve issues with empathy and efficiency, helping turn everyday interactions into exceptional experiences.

Ideal candidates have a High School diploma (or some college), at least 6 months in customer service, and solid computer skills to navigate our systems.