Healthcare Client Care Agent (Onsite Pasay)

TTEC; Philippines; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Global team

Job summary

TTEC is seeking a Healthcare Customer Service Representative to join our onsite team in Pasay, Philippines. You’ll assist customers, understand their needs, and deliver compassionate support as part of a global leader in customer experience.

Typical responsibilities include replying to customer inquiries and researching solutions to resolve issues, with ongoing opportunities for development and growth within a values-driven organization.

Qualifications

• 6 months or more of customer services experience
• At least senior high school graduate or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Product knowledge

Computer skills

Education

Senior high school graduate or equivalent

Job description

TTEC is seeking a Healthcare Customer Service Representative to join our onsite team in Pasay, Philippines. You’ll assist customers, understand their needs, and deliver compassionate support as part of a global leader in customer experience.

Typical responsibilities include replying to customer inquiries and researching solutions to resolve issues, with ongoing opportunities for development and growth within a values-driven organization.