Healthcare Customer Service Specialist — Onsite Pasay

TTEC; Philippines; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative to support customers onsite. You’ll respond to inquiries, provide product information, and resolve issues with empathy and a smile.

The role requires 6 months or more of customer service experience, a senior high school graduate or equivalent, and basic computer skills. TTEC offers a healthy benefits package and a collaborative, inclusive culture.

Qualifications

• 6 months or more of customer services experience.
• At least senior high school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Computer skills

Education

Senior high school diploma

Job description

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative to support customers onsite. You’ll respond to inquiries, provide product information, and resolve issues with empathy and a smile.

The role requires 6 months or more of customer service experience, a senior high school graduate or equivalent, and basic computer skills. TTEC offers a healthy benefits package and a collaborative, inclusive culture.