Healthcare Operations & Scheduling Specialist

AS White Global; Manila; Hybrid; PHP 420,000 - 540,000; Full time

Job summary

AS White Global seeks an experienced healthcare scheduling administrator to support multidisciplinary operations in Manila. You will coordinate appointments, manage case workflows, and deliver high-quality administrative support for patients and practitioners.

The role emphasizes complex scheduling, prioritization, and stakeholder coordination, with hybrid work post-probation and Philippine hours. Strong detail-orientation and independent drive are essential.

Qualifications

• 4+ years experience in admin / scheduling / healthcare coordination.
• Strong prioritization and problem-solving skills.
• Advanced attention to detail across complex tasks.
• Ability to own processes and drive outcomes independently.
• Experience handling complex scheduling / service coordination.
• Strong critical thinking and escalation judgment.
• Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats.

Responsibilities

• Handle complex cases and advanced scheduling (therapy plans, multi-layer bookings).
• Manage and schedule long-term therapy plans (e.g., NDIS plans).
• Prioritize workload based on productivity impact and team direction.
• Drive productivity outcomes by managing high-impact tasks.
• Perform quality checks / audits on junior outputs.
• Coordinate with internal stakeholders and support continuous workflow improvement.

Skills

Healthcare admin

Scheduling

Prioritization

Problem solving

Tools

Microsoft Outlook

Excel

Word

PDF/TIFF formats

Job description

AS White Global seeks an experienced healthcare scheduling administrator to support multidisciplinary operations in Manila. You will coordinate appointments, manage case workflows, and deliver high-quality administrative support for patients and practitioners.

The role emphasizes complex scheduling, prioritization, and stakeholder coordination, with hybrid work post-probation and Philippine hours. Strong detail-orientation and independent drive are essential.