Healthcare Quality Coordinator - Hybrid & Compliance

AS White Global Pty; Manila; Hybrid; PHP 350,000 - 520,000; Full time

Benefits offered by this job

Great Place to Work

Comprehensive medical care for you and

Generous paid leave

Flexible work setup

Job summary

AS White Global Pty in Manila, Philippines is seeking a detail-oriented operations assistant to support healthcare reporting workflows. You will receive and process client submissions, coordinate with the Clinical QA team, and ensure reports are accurate, complete, and delivered on time.

This role offers a hybrid work setup (3 days onsite, 2 remote) in Manila with US Eastern Time hours. You will maintain documentation, support invoicing and client communications, and help uphold HIPAA compliance

Qualifications

• Minimum 2 years of clerical/administrative experience in healthcare outsourcing.
• HIPAA regulations knowledge is a plus.
• Proficient with Word, Outlook and Excel.

Responsibilities

• Receive and process client submissions with complete information for clinical review.
• Coordinate daily with Clinical QA to monitor workflow and timely deliverables.
• Maintain documentation, trackers, and follow-up logs for client communications.
• Review reports for accuracy, completeness, formatting, grammar, and quality standards.
• Manage client, physician, and internal communications regarding status and inquiries.
• Ensure timely invoicing and proper record management per client agreements.
• Support efficiency by identifying issues, escalating concerns, and maintaining HIPAA compliance.

Skills

Strong English communication

Attention to detail

Time management

Ability to work under pressure

Independent working

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

AS White Global Pty in Manila, Philippines is seeking a detail-oriented operations assistant to support healthcare reporting workflows. You will receive and process client submissions, coordinate with the Clinical QA team, and ensure reports are accurate, complete, and delivered on time.

This role offers a hybrid work setup (3 days onsite, 2 remote) in Manila with US Eastern Time hours. You will maintain documentation, support invoicing and client communications, and help uphold HIPAA compliance