Healthcare Operations Specialist

AS White Global; Manila; Ibrido; PHP 420.000 - 540.000; Tempo pieno

Descrizione del lavoro

AS White Global seeks an experienced healthcare scheduling administrator to support multidisciplinary operations in Manila. You will coordinate appointments, manage case workflows, and deliver high-quality administrative support for patients and practitioners.

The role emphasizes complex scheduling, prioritization, and stakeholder coordination, with hybrid work post-probation and Philippine hours. Strong detail-orientation and independent drive are essential.

Competenze

• 4+ years experience in admin / scheduling / healthcare coordination.
• Strong prioritization and problem-solving skills.
• Advanced attention to detail across complex tasks.
• Ability to own processes and drive outcomes independently.
• Experience handling complex scheduling / service coordination.
• Strong critical thinking and escalation judgment.
• Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats.

Mansioni

• Handle complex cases and advanced scheduling (therapy plans, multi-layer bookings).
• Manage and schedule long-term therapy plans (e.g., NDIS plans).
• Prioritize workload based on productivity impact and team direction.
• Drive productivity outcomes by managing high-impact tasks.
• Perform quality checks / audits on junior outputs.
• Coordinate with internal stakeholders and support continuous workflow improvement.

Conoscenze

Healthcare admin

Scheduling

Prioritization

Problem solving

Strumenti

Microsoft Outlook

Excel

Word

PDF/TIFF formats

Descrizione del lavoro

Job Description

Be part of a leading healthcare organization with dedicated professionals who support and deliver high-quality patient care through flexible staffing solutions and collaborative care environments.

The Opportunity

Play a key role in supporting multidisciplinary healthcare operations & pathology services by coordinating appointments, managing case workflows, and delivering high-quality administrative support that ensures timely, accurate, and seamless service for patients and practitioners.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

"Working for the best client and loving what you do makes everything enjoyable at work." - Senior Broker, ASW Philippines.

What You’ll Do

• Handle complex cases and advanced scheduling (therapy plans, multi-layer bookings)
• Manage and schedule long-term therapy plans (e.g., NDIS plans)
• Prioritize workload based on productivity impact and team direction
• Drive productivity outcomes by managing high-impact tasks
• Perform quality checks / audits on junior outputs
• Coordinate with internal stakeholders and support continuous workflow improvement

Key Criteria

• 4+ years experience in admin / scheduling / healthcare coordination
• Strong prioritization and problem-solving skills
• Advanced attention to detail across complex tasks
• Ability to own processes and drive outcomes independently
• Experience handling complex scheduling / service coordination
• Strong critical thinking and escalation judgment
• Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats.

Work setup:

• Metro Manila (BGC): Philippine hours (6:00 AM – 3:00 PM PHT) Full time onsite during probation, Hybrid work setup after (onsite 3 days a week).

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