Healthcare Account Representative

Telesys BPO; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Performance Bonus

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Inclusive, supportive workplace

Job summary

A leading BPO company in Mandaluyong is seeking dedicated individuals to join as Healthcare Agents. In this role, you will be the first point of contact for customers, handling inquiries and concerns with top-tier service. Required qualifications include being a High School graduate with strong communication skills. Opportunities for professional development and competitive salary with performance incentives are offered. Join a supportive workplace and start making an impact today.

Qualifications

• High School graduate (college level or degree is an advantage).
• Strong communication skills—both written and verbal.
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

Job description

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Company Equipment, Open Workspace

Professional Development

Job Training

We’re looking for dedicated and customer‑focused individuals to join our team as Healthcare Agents. In this role, you’ll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top‑tier service with every interaction.

• Resume and a government‑issued ID
• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast‑paced, high‑volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer:

• Competitive salary with performance‑based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

• Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.