Healthcare Account Representative

Telesys BPO; Makati; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Performance Bonus

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Job summary

A customer service outsourcing company in Makati is seeking dedicated Healthcare Agents who will be the first point of contact for customers. The role involves handling inquiries, resolving concerns, and delivering exceptional service. Ideal candidates are high school graduates with strong communication skills, willing to work in a fast-paced environment. The position offers competitive salary with performance-based incentives, benefits, and opportunities for career growth within a supportive workplace.

Qualifications

• High school graduate (college level or degree is an advantage).
• Open to applicants with or without BPO experience.
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills (written and verbal)

Customer service experience

Ability to work in a fast-paced environment

BPO entry-level friendly

Education

High School graduate

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Company Equipment, Open Workspace

Professional Development

Job Training

We’re looking for dedicated and customer-focused individuals to join our team as Healthcare Agents. In this role, you’ll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

• Resume and a government-issued ID
• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer:

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

• Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.