Healthcare Admin Specialist

Hammerjack Pty Ltd; Taguig; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

On-site during probation

Hybrid after probation (3 days on-site

US Pacific Time work window (8:00–17:0

Job summary

Hammerjack Pty Ltd in Manila is seeking an experienced administrative support specialist to manage and route high-volume medical/insurance documents. You will improve classification, distribution, and workflow while ensuring accurate uploads and version control.

The role emphasizesHIPAA/data-security compliance, strong attention to detail, and the ability to coordinate with multiple parties. On-site setup in Manila with transitional hybrid after probation.

Qualifications

• Minimum 3 years of administrative support experience in medical or insurance field.
• Proficient in Microsoft Office, especially Excel and Word; experienced with PDF/TIFF files.
• Detail-oriented with ability to handle high volumes of documents and data.
• Familiar with databases and document management systems.
• Strong communication, organizational, multitasking, and time management skills.

Responsibilities

• Managed and routed high-volume documents through a centralized inbox.
• Improved document classification, distribution, and workflow efficiency.
• Organized documents for accurate database uploads and version control.
• Coordinated with internal and external parties to verify required information.
• Reviewed case data for discrepancies, missing information, and escalations.
• Provided administrative support while maintaining HIPAA and data security standards.

Skills

Administrative support

Microsoft Excel

Microsoft Word

Data entry / data management

HIPAA compliance

Detail-oriented

Communication skills

Multitasking

Tools

PDF/TIFF handling

Document management systems

Database platforms

Job description

Join a trusted international healthcare solutions provider specializing in medical evaluations, expert reviews, and regulatory support, backed by extensive industry experience.

The Opportunity

Contribute to the smooth handling of essential documentation and maintain precise records within a structured and highly regulated setting.

Why join us

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

Working for the best client and loving what you do makes everything enjoyable at work. - Senior Broker, ASW Philippines.

What You'll Do

• Managed and routed high-volume documents through a centralized inbox.
• Improved document classification, distribution, and workflow efficiency.
• Organized documents for accurate database uploads and version control.
• Coordinated with internal and external parties to verify required information.
• Reviewed case data for discrepancies, missing information, and escalations.
• Provided administrative support while maintaining HIPAA and data security standards.

Key Criteria

• Minimum 3 years of administrative support experience in the medical or insurance industry.
• Proficient in Microsoft Office, especially Excel and Word, with knowledge of PDF/TIFF files.
• Detail-oriented with the ability to handle high volumes of documents and data.
• Comfortable using databases, online platforms, and document management systems.
• Strong communication, organizational, multitasking, and time management skills.

Work setup:

• Manila (BGC, Taguig): US Pacific Standard Time of 8.00am to 5.00pm (11.00pm to 8.00am PHT). Fully on-site throughout the 6‑month probationary period. Upon successful completion, it will transition to hybrid setup with 3 days on-site (Monday to Wednesday) and 2 days work‑from‑home (Thursday and Friday) – subject to satisfactory performance review.