Health Care Account

RSD; Bacoor; On-site; PHP 223,000 - 290,000; Full time

Job summary

RSD is seeking a Healthcare Customer Service Representative in Cavite for the Pioneer Healthcare Account. You will handle inquiries about healthcare plans, benefits, eligibility and general account concerns, delivering friendly, professional service.

This opportunity welcomes college graduates with no prior BPO experience. You will document interactions, maintain accurate records, and collaborate with teammates to ensure a positive customer experience while adhering to healthcare compliance

Qualifications

• College graduate; no prior BPO experience required.

Responsibilities

• Handle customer inquiries regarding healthcare plans, benefits, eligibility, and general account concerns.
• Provide accurate information and resolve customer concerns in a professional and timely manner.
• Document customer interactions and maintain accurate records.
• Deliver excellent customer service while meeting quality and performance standards.
• Follow company policies and healthcare compliance guidelines.
• Collaborate with teammates to ensure a positive customer experience.

Skills

Motivated

Customer-focused

Communication skills

Education

College Graduate

Job description

Job Description

Here's a job description tailored to the details you provided:

Join our Pioneer Healthcare Account and kick-start your career in the BPO industry! We are looking for motivated and customer-focused individuals who are eager to learn and grow.

As a Healthcare Customer Service Representative, you will:

• Handle customer inquiries regarding healthcare plans, benefits, eligibility, and general account concerns.
• Provide accurate information and resolve customer concerns in a professional and timely manner.
• Document customer interactions and maintain accurate records.
• Deliver excellent customer service while meeting quality and performance standards.
• Follow company policies and healthcare compliance guidelines.
• Collaborate with teammates to ensure a positive customer experience.

This opportunity is ideal for college graduates of any course, including BSEd, BEEd, and other education-related degrees, as well as fresh graduates who want to build a career in the BPO industry. No prior BPO experience is required.

Job Qualifications

College Graduate