Head of Operations, Mexico City Growth Leader

0011 Checkout LLC; Mexico; Hybrid; PHP 4,920,049 - 7,380,074; Full time

Job summary

0011 Checkout LLC is looking for a Head of Operations to establish and grow our operations in Mexico City. In this role, you will lead cross-functional teams, drive operational excellence, and ensure compliance with industry regulations and standards.

The ideal candidate should have a proven track record in BPO or Financial Services, with proficiency in both English and Spanish. This position offers a significant opportunity to influence the direction of our expansion in the region.

Qualifications

• Proven track record of managing cross-functional teams.
• Experience as a Country Manager or similar Senior Operations/GM leader.
• Familiarity with fintech operations and regulatory compliance.

Responsibilities

• Lead the operations team in Mexico City.
• Partner with functional leaders to meet organizational goals.
• Implement risk management practices.

Skills

Team leadership

Stakeholder management

Data analysis

Bilingual communication

Operational compliance

Education

Experience in BPO/Financial Services/Fintech

Job description

0011 Checkout LLC is looking for a Head of Operations to establish and grow our operations in Mexico City. In this role, you will lead cross-functional teams, drive operational excellence, and ensure compliance with industry regulations and standards.

The ideal candidate should have a proven track record in BPO or Financial Services, with proficiency in both English and Spanish. This position offers a significant opportunity to influence the direction of our expansion in the region.